DELIVERY

Your order will be fulfilled by Hugworld Cristalinas UK Limited, and timeframes stated apply to UK mainland and Northern Ireland only.

Packages to offshore Islands (including Channel Islands), Scottish Highlands or the Republic of Ireland may take longer to arrive.

If you would like international delivery, please contact us for details on pricing and timings, and we will do our best to meet your requirements.

Deliveries will be despatched within 24 - 48 hours, with deliveries between 2 - 5 working days via either Royal Mail or courier, depending on location and size of package.

A tracking number will be sent, where available, to the email address or telephone number supplied on the order.

(Please note: any orders placed during a weekend or bank holiday will not be processed until the next working day)

Destination

Up to £14.99

Over £15.00

UK Mainland & Northern Ireland

£3

FREE

Scottish Highlands and offshore islands

£3

FREE

Republic of Ireland

£3

FREE

International

POA

POA

For any specific requests and delivery details, or to enquire about any products not currently available on the website please contact us before placing your order.

These prices are for a trial period only as we launch our UK online business, and are subject to change at the discretion of Hugworld Cristalinas UK Limited.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment.

We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

If you have any problems with you delivery, please contact us immediately.

Any damages or missing items must be reported within 72 hours following receipt.

Boxes are amply sized and your items are well-protected.